Cannot track and still not have received my order. I have emailed and I have called and not one response. Been put on hold for a very extended waiting period and not one person could come to the phone. I have called many times and no response, no answer. I have...Read more
THEY ARE RUDE, WILL NOT NOT RETURN YOUR CALL OR GIVE HELP IN ANY WAY. I HAD TO ASK PAYPAL FOR HELP. BUYER BEWARE!!!! IF YOU HAVE A PROBLEM WITH ORDER YOU ARE ON YOUR OWN FOR HELP!!! RUDE PEOPLE THEY DON'T CARE PLAIN AND SIMPLE. MY ORDER GOT LOST IN TRANSIT, IT WAS...Read more
I had the same problem with them, I returned my hairpiece as the color did not match only to get a phone call from them telling me they will not refund my money as the hairpiece is frizzed, tangled and smells of perfume. I only took it out of the box, took of the net,...Read more
- Shipped quickly
My elderly mother ordered a wig from this company as she was going through Chemo therapy. She'd lost her hair but wanted to look nice for a grandchild's wedding. She called the toll-free number and was told she would receive her selection within 5 business days. When...Read more
Beauty Trends Customer Care Review
Great service as long as you don't have a concern. Bought a wig $247.00. It ran really large. Returned for smaller size and was told only comes in size I ordered, which isn't true because I found the size I needed on their website. Credited my account without contacting me. I have no wig and out of 20 percent restocking fee.
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