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THEY ARE RUDE, WILL NOT NOT RETURN YOUR CALL OR GIVE HELP IN ANY WAY. I HAD TO ASK PAYPAL FOR HELP. BUYER BEWARE!!!! IF YOU HAVE A PROBLEM WITH ORDER YOU ARE ON YOUR OWN FOR HELP!!! RUDE PEOPLE THEY DON'T CARE PLAIN AND SIMPLE. MY ORDER GOT LOST IN TRANSIT, IT WAS NEVER DELIVERED AND TRACKING SAID IT WAS NEVER DELIVERED. THEY STILL WOULD NOT HELP ME. THANK GOD FOR PAYPAL , THEY EVEN SAID THEY WON'T CALL THEM BACK. AND THEY CALL THEM SELF... Read more

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I had the same problem with them, I returned my hairpiece as the color did not match only to get a phone call from them telling me they will not refund my money as the hairpiece is frizzed, tangled and smells of perfume. I only took it out of the box, took of the net, checked the color next to my hair being very careful that I did not touch my hair, it clearly did not match so I returned it litterly in two days. I read some other reviews and... Read more

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My elderly mother ordered a wig from this company as she was going through Chemo therapy. She'd lost her hair but wanted to look nice for a grandchild's wedding. She called the toll-free number and was told she would receive her selection within 5 business days. When 10 days had gone by, she contacted customer service and was told her order had shipped but to wait a couple more days. Her credit card had already been charged and she thought that... Read more

Was this review helpful? 9 2

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