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I had the same problem with them, I returned my hairpiece as the color did not match only to get a phone call from them telling me they will not refund my money as the hairpiece is frizzed, tangled and smells of perfume. I only took it out of the box, took of the net, checked the color next to my hair being very careful that I did not touch my hair, it clearly did not match so I returned it litterly in two days. I read some other reviews and... Read more

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My elderly mother ordered a wig from this company as she was going through Chemo therapy. She'd lost her hair but wanted to look nice for a grandchild's wedding. She called the toll-free number and was told she would receive her selection within 5 business days. When 10 days had gone by, she contacted customer service and was told her order had shipped but to wait a couple more days. Her credit card had already been charged and she thought that... Read more

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